Sep
26
Can’t Login to WordPress? Try This.
By
So, I was going about my daily business of logging in to my WordPress admin panels to moderate comments and suddenly I could not login to one of them. Now I KNOW my user name and password were correct, but it kept returning me to the login screen with no error message. If I deliberately put in the wrong password I would get an error message.
Immediately I searched to see who else has had the error and how to fix it. It seems to be a fairly common problem, actually, and it seems to be triggered by upgrading your WordPress version while still LOGGED IN on your account.
How I Fixed It
- Login to your WordPress site via FTP (need help? check my FTP tutorial)
- Back up all of your plugins to your local drive
- Delete all of the plugins in the plugins directory on the server
- Try logging in to WordPress again via the dashboard
- This should fix the problem immediately (I got a message that said my database needed to be upgraded and had WP do it automatically for me – it took less than 10 sec.)
- Once you log back in, re-install your plugins ONE AT A TIME, logging out after each one
3 Essential Steps to Take Before You Upgrade:
- Back up your database
- Disable your plugins
- Log out of your account
I really hope this helps someone else, as I know how frustrating it is to troubleshoot these random issues!












8 Comments
September 26th, 2008 at 4:35 pm
Char, this is a really helpful tip to know! I never think to logout before upgrading…now I will and I’ll keep this post tucked somewhere safe.
Always such useful information from you. Thanks!
September 26th, 2008 at 7:00 pm
Tammy – I have never paid attention to it in the past and have been able to upgrade successfully while being logged on before. However, this one time I didn’t work.
Glad it was useful
September 28th, 2008 at 1:13 am
This is so helpful as I always forget to log out my account properly.Thanks for sharing your tips!
October 6th, 2008 at 9:13 am
Another solution for the same problem? http://www.themelab.com/2008/06/12/reset-your-wordpress-password-via-phpmyadmin/
Henk
October 6th, 2008 at 11:10 pm
Excelent!!!….. Thanks a lot!!!…. I was giving up and I found your tip…. Really aprecciate it!…
October 7th, 2008 at 12:23 pm
THANKS! I spent my entire day trying to login to my blog, messed it up some more ( got 500 error,etc) but then I found your advice and all is well now.
October 31st, 2008 at 11:52 am
Excellent… thx, this has happened a few times and I just couldn’t work out why it was happening
January 28th, 2010 at 11:55 am
Didnt work for me. I have a completely fresh install with no changes and get this issue. I suspect it is related to Plesk, I ALWAYS have problems with Plesk hosting.