QOTW-How Do You Gracefully Raise Client Rates?By
No, I am not answering this question (not yet), rather I am asking my gracious readers to help me come up with a strategy.
It’s a new year and after looking at the books and comparing my rates with others providing the same services, I decided it was time to bring my rates up a bit. All new work will get billed at a new rate. That is the easy part.
However, I have clients for whom I have been doing work for three or more years and I have been charging them a much lower rate. I would like to bring their rates up a bit, but don’t want to lose any clients in the process. How do I go about this best?
Does anyone have any experience in this? How do you think I should go about gracefully raising their rates? Or should I leave them where they are and consider it a loyal customer discount?