Web Site Down? Maybe You Should Thank Your Hosting CompanyBy
All was fine in my world yesterday until I stopped into my site to grab a link to share with someone. Much to my horrors I got an error of epic proportions – a FORBIDDEN ACCESS 403 message. So I check my email and low and behold there is an email from my hosting company (Host Gator) stating that my site was using too many resources and they had temporarily shut it down.
I immediately freaked out because it wasn’t exactly a high traffic day and I hadn’t made any significant changes to my plugin line up in quite some time. I went back and forth with tech support at Host Gator (who were very prompt) to troubleshoot the issue. What had happened was that my site was under attack. Their system knew something was wrong and shut down access to my site before any damage could be done (so far as I can tell).
They granted access to my IP only so I could go in and change up passwords, update the database and ban the IP address of the “intruder”. Once I gave them the indication that I had done everything, they turned the site right back on.
So instead of cursing my hosting company for shutting down my site last night, I am THANKING them! Thank you Host Gator for protecting my site!